Textback PRO Privacy Policy

Effective Date: 011/01/2024

Textback PRO ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you opt into our SMS service.

Information We Collect:

When you opt into our SMS service, we may collect the following information:

Personal Information:

This may include your name, phone number, email address, and other contact details you provide to us.

Service-Related Information:

Details about the services you inquire about or schedule, including your preferences and interactions with our service.

Device Information:

Information about the device you use to access our SMS service, such as the type of mobile device and its operating system.

How We Use Your Information:

We may use the information we collect from you in the following ways:

Service Communication:

To send you SMS messages regarding lawn care tips, service reminders, seasonal promotions, and updates on your scheduled services.

Customer Support:

To respond to your inquiries, provide customer service, and offer technical support.

Improving Our Services:

To better understand your needs and preferences, and to enhance the quality of our services.

Marketing and Promotions:

To send you promotional messages, offers, and other information we believe may be of interest to you.

Sharing Your Information:

We do not sell, trade, or otherwise transfer your personal information to outside parties, except:

Service Providers:

We may share your information with third-party service providers who assist us in operating our business, such as messaging platforms, data storage services, and customer support.

Legal Obligations:

We may disclose your information when required to do so by law, or to protect our rights, safety, and the safety of others.

Data Security:

We implement a variety of security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

Your Choices:

Opting Out:

You may opt out of our SMS service at any time by texting "STOP" to the shortcode. Upon receipt of your request, we will promptly confirm your unsubscribe status and cease sending SMS messages.

Accessing or Updating Your Information:

If you need to update or correct your personal information, please contact us at [email protected] or +1 888-884-1979

Children's Privacy:

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

Contact Us:

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Textback PRO

Email: [email protected]

Phone: +1 888-884-1979